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Privacy Policy

How we protect and handle your information

Last updated: November 15, 2025

1. Introduction

Albatross ("we", "us", "our") provides curated flight deal alerts and related services. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

By using Albatross, you agree to the practices described here.

2. Information We Collect

Information You Provide

We may collect personal information you submit directly, including:

  • Email address, password, and account details
  • Subscription and billing information (processed by our payment provider)
  • Preferences you choose to share
  • Communications you send to us

Information Collected Automatically

We may collect certain technical and usage information automatically, such as:

  • IP address, browser, device information
  • Pages viewed, interactions, and general usage patterns
  • Email engagement (e.g., opens, link clicks)
  • Approximate location based on IP address

Cookies and Similar Technologies

We may use cookies or similar technologies to operate our site, provide functionality, secure accounts, or understand basic usage. You may adjust your browser settings to manage cookies, though doing so may affect functionality.

3. How We Use Your Information

We may use your information to:

  • Provide and maintain our services
  • Deliver flight deal emails and account notifications
  • Process payments and manage subscriptions
  • Respond to inquiries and provide support
  • Improve and personalize our service
  • Monitor security, prevent fraud, and enforce our Terms
  • Comply with legal obligations

If we send optional marketing emails, you may opt out at any time.

4. How We Share Information

We may share information in the following limited situations:

Service Providers

We work with trusted service providers who assist with functions such as:

  • Payment processing
  • Email delivery
  • Hosting and infrastructure
  • Security and fraud prevention

These providers may access information only as necessary to perform their services on our behalf.

Legal and Safety Requirements

We may disclose information if required to do so by law or to:

  • Comply with legal process
  • Protect the rights, safety, or property of users or Albatross
  • Detect or prevent fraud or security issues

Business Transfers

If Albatross undergoes a merger, acquisition, or asset transfer, your information may be transferred to the successor entity. We will notify users if such a change occurs.

With Your Consent

We may share information when you explicitly authorize it.

Aggregated or De-Identified Data

We may use or share aggregated data that cannot identify individuals.

5. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including compliance obligations (such as tax and accounting laws), resolving disputes, and maintaining service records. You may request deletion at any time.

6. Data Security

We implement administrative, technical, and physical safeguards to protect personal information. While we strive to use commercially reasonable measures, no method of electronic transmission or storage is completely secure.

7. Your Rights and Choices

Depending on your region, you may have rights such as:

  • Accessing your data
  • Correcting inaccurate information
  • Requesting deletion
  • Receiving a portable copy of your data
  • Opting out of marketing communications
  • Objecting to or restricting certain processing

To exercise any rights, contact us at hello@albatross.flights.

8. International Transfers

Your information may be transferred to and processed in countries outside your own. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

9. Children's Privacy

Our service is not intended for users under the age of 13 (or 16 where applicable). We do not knowingly collect information from children. If you believe such information was collected, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. If changes are material, we will notify users or post a clear notice on our website. Your continued use after changes take effect constitutes acceptance.

11. Contact Us

For questions or privacy-related requests, contact:

  • Email: hello@albatross.flights
  • Website: albatross.flights